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New Territory
Book a Meeting
New Territory
About Us

WE KNOW HOW
TO GET THERE

We know what to do

There are many avenues for positive change in a small business. However, not all opportunities hold equal promise for Owner/Operators. We bring academic rigour to the decision-making process and ensure our clients are choosing their battles wisely.

We know what to expect

No matter what avenues of change you pursue, you will face resistance from your staff. Some may be justified, but, most will simply be because change is uncomfortable.

All humans make more rational decisions when they’re thinking in future terms but behave irrationally (emotionally) in present terms. Often in contradiction to previously well-laid plans.

We know how to prepare you and your people at the beginning to minimize unproductive resistance down the road.

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Who We Are

Our Team

Stephanie Grimbly
Stephanie Grimbly
Partner, Service Manager

My small business philosophy has always been simple: create value for customers. 

Since 2017, I have helped 100+ Owner/Operators clearly see which customers matter most to their business, and, how to build predictably profitable systems that best serve those customers. But how I help most is by supporting their people through the process of organizational change.

I credit 20+ years of real-world work experience for my ability to lead people and solve problems. Across industries, hierarchies and generations, I know one thing is always true: change is hard.

My unique blend of technical skills and practical experience is the Swiss Army Knife small businesses need to actually make change happen.

Luke Nangle
Luke Nangle
Partner, Relationship Manager

My purpose is to empower teams to achieve mastery and breakthrough results. Emphasizing teamwork and communication, I have led teams with and without a title throughout my career.

Whether it’s managing clients and partners or when leading a classroom, I value discipline and perseverance — two qualities that all successful small business owners possess.

I seek to help small businesses navigate challenges and seize opportunities by combining those qualities with my strategic acumen, leadership, and dedication to fostering growth + creativity.

Sarah Simon
Sarah Simon
Partner, Training and Development

Dedicated expert with rich professional background.

Get In Touch

Arrange a free initial discussion to explore further:

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FRESH PRESPECTIVES

Our Thoughts

We don’t subscribe to the status quo.
We don’t settle for small ideas.
We don’t take the easy road.
We value courage, creativity and constructive conflict and write about ideas produced in the process.

Read our ideas
The Power of Working on, Not in, Your Business
Thoughts

The Power of Working on, Not in, Your Business

22 February 2025
How we help Canadian Manufacturers de-risk revenue to increase enterprise value.
Thoughts

How we help Canadian Manufacturers de-risk revenue to increase enterprise value.

27 January 2025
The process is smoother and you get results sooner when you expect change to suck.
Thoughts

The process is smoother and you get results sooner when you expect change to suck.

27 January 2025
Ask these two simple questions to avoid wasting time, money and emotional energy.
Thoughts

Ask these two simple questions to avoid wasting time, money and emotional energy.

15 January 2025
We explore fresh perspectives

Our Insights

We don’t subscribe to the status quo.
We don’t settle for small ideas.
We don’t take the easy road.
We value courage, creativity and constructive conflict and we like to write about the ideas that are produced in the process.

The Power of Working on, Not in, Your Business
Thoughts

The Power of Working on, Not in, Your Business

22 February 2025
How we help Canadian Manufacturers de-risk revenue to increase enterprise value.
Thoughts

How we help Canadian Manufacturers de-risk revenue to increase enterprise value.

27 January 2025
The process is smoother and you get results sooner when you expect change to suck.
Thoughts

The process is smoother and you get results sooner when you expect change to suck.

27 January 2025
Ask these two simple questions to avoid wasting time, money and emotional energy.
Thoughts

Ask these two simple questions to avoid wasting time, money and emotional energy.

15 January 2025
Read our ideas
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