Thoughts 28 February 2023 Return on Information: Know More to Show More to Future Buyers Growing a business is an exciting and rewarding journey for owners. But at some point, every entrepreneurial journey must come...
Thoughts 23 February 2023 Return on Information: Smart Retention Always Wins Hey, psst… I heard you want to grow your business. One way to do that, of course, is to acquire...
Thoughts 21 February 2023 Return on Information: Knowing Your Best Customers Pays If you want to grow your business in 2023 and beyond, figure out who your best customers are. Simply by...
Thoughts 18 January 2023 Customer Relationship Mastery: The Jaw-Dropping Opportunity to Compete on Customer Value Does a business not exist to serve customers? To me, ‘business is for customers’ is the most accurate and productive...
Thoughts 15 November 2021 Why it’s (long past) time for Canadian Enterprises to do business differently. In some notable ways, Canada has changed: Recreational cannabis is a legal (multi-billion dollar) industry. Basketball is more popular than...
Thoughts 13 October 2021 Why Canadian Enterprises should embrace Customer Strategy Good business strategy is deciding which avenues for growth are worth pursuing. It is impractical (even irresponsible) for an enterprise...
Return on Information: Know More to Show More to Future Buyers
Return on Information: Smart Retention Always Wins
Return on Information: Knowing Your Best Customers Pays
Customer Relationship Mastery: The Jaw-Dropping Opportunity to Compete on Customer Value
Why it’s (long past) time for Canadian Enterprises to do business differently.
Why Canadian Enterprises should embrace Customer Strategy