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The Power of Working on, Not in, Your Business
Thoughts
22 February 2025

The Power of Working on, Not in, Your Business

Have you ever considered that knowing too much about your company’s product or service could be a disadvantage? Sometimes, not...
How we help Canadian Manufacturers de-risk revenue to increase enterprise value.
Thoughts
27 January 2025

How we help Canadian Manufacturers de-risk revenue to increase enterprise value.

Many small-but-mighty manufacturers keep Canada’s economy moving forward.  The Owner/Operators of these Canadian Manufacturers tend to be talented and passionate...
The process is smoother and you get results sooner when you expect change to suck.
Thoughts
27 January 2025

The process is smoother and you get results sooner when you expect change to suck.

The phrase “I already hate this” is a phrase commonly heard by any change facilitator. Doesn’t matter the change arena,...
Ask these two simple questions to avoid wasting time, money and emotional energy.
Thoughts
15 January 2025

Ask these two simple questions to avoid wasting time, money and emotional energy.

There are just two questions anyone need ask to determine whether a statement is valid and worthy of further consideration: ...
The 8 Key Drivers of Company Value
Thoughts
13 January 2025

The 8 Key Drivers of Company Value

You’ve build a business that has played to your strengths, leveraged your relationships and supported your lifestyle. Leading your organization...
Return on Information: Know More to Show More to Future Buyers
Thoughts
28 February 2023

Return on Information: Know More to Show More to Future Buyers

Growing a business is an exciting and rewarding journey for owners. But at some point, every entrepreneurial journey must come...
Return on Information: Smart Retention Always Wins
Thoughts
23 February 2023

Return on Information: Smart Retention Always Wins

Hey, psst… I heard you want to grow your business.  One way to do that, of course, is to acquire...
Return on Information: Knowing Your Best Customers Pays
Thoughts
21 February 2023

Return on Information: Knowing Your Best Customers Pays

If you want to grow your business in 2023 and beyond, figure out who your best customers are. Simply by...
Customer Relationship Mastery: The Jaw-Dropping Opportunity to Compete on Customer Value
Thoughts
18 January 2023

Customer Relationship Mastery: The Jaw-Dropping Opportunity to Compete on Customer Value

Does a business not exist to serve customers? To me, ‘business is for customers’ is the most accurate and productive...
An Absolute Blast
Reflections
13 December 2021

An Absolute Blast

After a very long pandemic and working remotely, I was finally having my first in-person work meeting in 18 months....
Why it’s (long past) time for Canadian Enterprises to do business differently.
Thoughts
15 November 2021

Why it’s (long past) time for Canadian Enterprises to do business differently.

In some notable ways, Canada has changed: Recreational cannabis is a legal (multi-billion dollar) industry. Basketball is more popular than...
Why Canadian Enterprises should embrace Customer Strategy
Thoughts
13 October 2021

Why Canadian Enterprises should embrace Customer Strategy

Good business strategy is deciding which avenues for growth are worth pursuing. It is impractical (even irresponsible) for an enterprise...
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