All business problems are people problems.
MASTER RELATIONSHIP MANAGEMENT
We take a multi-dimensional deep dive to identify which relationships (customers, employees and partners) matter most to your business.
Answers the question: Who creates value today?
We interview customers, employees and partners to identify opportunities for greater value creation.
Answers the question: Where might more value be created tomorrow?
We design systems and standards that allow you to capitalize on those value-creation opportunities.
Answers the question: What should we do differently?
We work closely with your employees and partners to deliver and continuously improve new value-creation systems and standards.
Answers the question: What changes get us better results?
FRESH PRESPECTIVES
Our Thoughts
We don’t subscribe to the status quo.
We don’t settle for small ideas.
We don’t take the easy road.
We value courage, creativity and constructive conflict and write about ideas produced in the process.
We explore fresh perspectives
Our Insights
We don’t subscribe to the status quo.
We don’t settle for small ideas.
We don’t take the easy road.
We value courage, creativity and constructive conflict and we like to write about the ideas that are produced in the process.
To Learn More
Get In Touch
Book a one-on-one with our Executive Director to learn more about New Territory and discuss strategic objectives on the horizon for your Canadian enterprise.
Return on Information: Know More to Show More to Future Buyers
28 February 2023Return on Information: Smart Retention Always Wins
23 February 2023Return on Information: Knowing Your Best Customers Pays
21 February 2023Customer Relationship Mastery: The Jaw-Dropping Opportunity to Compete on Customer Value
18 January 2023